FAQ

What is cast iron cookware and why should I use it?

Cast iron is solid molten iron poured into a single seamless piece. It holds and spreads heat evenly, lasts for generations, and works on the stove, in the oven, on the grill, and over a campfire. It is chemical-free and gets better with every use.

Do I need to season my cast iron before using it?

Our pieces come naturally pre-seasoned and are ready to cook right out of the box. With regular use and a light coat of oil after washing, the seasoning improves over time for an even more nonstick surface.

How do I care for and clean cast iron?

Hand wash with warm water and a soft brush, dry completely on the stove, then rub with a thin layer of oil. Avoid the dishwasher and soap-heavy scrubbing, which can strip the seasoning and cause rust.

Is the enameled cast iron different from the seasoned kind?

Enameled cast iron has a porcelain coating over the iron, so it needs no seasoning and resists sticking and staining. It is ideal for slow cooking, braising, and serving at the table in color.

Do you offer free shipping?

Yes. We offer free worldwide shipping on all orders with no minimum purchase. Customs duties and import taxes are covered by us, so the checkout price is the final price you pay.

How long does delivery take?

Orders ship within 1-3 business days after payment. Delivery typically takes 6-12 business days depending on your location. You will receive a tracking number by email once your order ships.

What is your return and refund policy?

You can return any item within 60 days of delivery for a full refund. We provide free return shipping labels, and refunds are processed within 5-10 business days to your original payment method.

What payment methods do you accept?

We accept all major credit cards and common secure payment methods. All transactions are encrypted with industry-standard SSL technology, and we do not store your card details on our servers.

Is there a warranty on the cookware?

Yes. Our cast iron is backed by a lifetime warranty against manufacturing defects in material and workmanship under normal household use. Accidental damage can be assessed for a paid repair service.

Can I use cast iron on induction and outdoor flames?

Absolutely. Cast iron works on all cooktops including induction, as well as in the oven, on the grill, and over open campfires. It is built for both the kitchen and the outdoors.